LEGAL
Terms of Use
Effective date: September 30, 2026
These Terms of Use apply to your use of the FlexBEN website and its online resources and tools. By using this website, you agree to these terms. If you do not agree with them, please do not use the website.
1. General Information Only
The information on this website is provided for general educational and informational purposes. It is not insurance, financial, legal, tax, accounting, medical, or other professional advice and should not be relied upon as a substitute for advice based on your specific circumstances.
2. No Insurance Coverage or Advisor Relationship Created
Using this website, completing a form or Benefits Check-Up, requesting a resource, sending an inquiry, or scheduling a conversation does not by itself create insurance coverage, change or cancel existing coverage, bind an insurer, create an advisor-of-record appointment, or establish a formal advisory or client relationship with FlexBEN.
If an advisor-of-record appointment or other formal authorization is required, it will be addressed separately.
3. Benefits Check-Up and Online Tools
The Benefits Check-Up and other online tools are educational resources based on information supplied by the user. Results are intended to identify topics that may warrant further discussion. They are not a recommendation, quotation, offer of insurance, or instruction to purchase, change, replace, or terminate a benefit plan, insurance policy, or other product.
FlexBEN does not complete a full review of your business, workforce, existing contracts, claims experience, or other relevant circumstances solely through an online tool. Any benefits strategy or insurance recommendation should follow an appropriate discovery and review process and remains subject to applicable insurer requirements, contracts, eligibility, pricing, and underwriting where applicable.
4. Accuracy and Availability
FlexBEN aims to provide useful and current information, but benefits products, insurer practices, tax rules, legislation, pricing, and other circumstances can change. FlexBEN does not warrant that all website content will always be complete, current, error-free, or suitable for a particular purpose.
Website functionality, tools, resources, and content may be changed, suspended, or withdrawn from time to time.
5. Decisions About Benefits
Benefits decisions should be made after considering the circumstances of the business and its people. Do not purchase, change, cancel, replace, or rely on insurance coverage solely because of information or automated results provided through this website.
6. Third-Party Services and Links
The website may contain or integrate third-party services and links, including appointment scheduling and other technology providers. FlexBEN does not control third-party websites and their separate terms, availability, security, or privacy practices may apply.
7. Resource Materials
Guides, checklists, policy examples, articles, and other FlexBEN resources are provided for general informational purposes. They may require adaptation to a business's specific circumstances. In particular, policy templates or employment-related resources should not be treated as legal advice, and employers should obtain appropriate professional advice where required.
8. Intellectual Property
Unless otherwise indicated, the FlexBEN name, branding, website content, original resources, graphics, tools, and other materials are owned by or licensed to FlexBEN and are protected by applicable intellectual property laws.
You may use publicly available FlexBEN resources for your own internal business reference unless otherwise stated. You may not reproduce, sell, republish, modify, or commercially distribute FlexBEN materials without permission.
9. Acceptable Use
You agree not to misuse the website, attempt unauthorized access, interfere with website operation, submit malicious code, use automated means to abuse website functionality, impersonate another person or organization, or use the website for unlawful purposes.
10. Limitation of Liability
To the extent permitted by applicable law, FlexBEN will not be liable for losses or damages arising from reliance on general website information, inability to access the website, use of third-party services, or decisions made without an appropriate review of the user's specific circumstances.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
11. Privacy
Use of personal information submitted through the website is described in the FlexBEN Privacy Policy.
12. Governing Law
These Terms are governed by the laws applicable in the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
13. Changes to These Terms
FlexBEN may update these Terms as the website, services, or legal requirements evolve. The current version will be posted on this page with its effective date.
14. Contact
Questions about these Terms may be directed to:
FlexBEN
Email: hello@flexben.ca
These Terms are intended to provide a practical framework for use of the FlexBEN website.